What information do we collect?
We collect information from you when you register on our site, place an order or subscribe to our newsletter.
When ordering or registering on our site, as appropriate, you will be asked to enter your: name, email address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To send periodic emails. The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. If you do not wish to receive emails you can request to have your name taken off our mailing list.
- In rare circumstances it may be necessary to provide information we hold about you to our financial advisers (for example to chase up outstanding payments) or legal advisers (if for example a complaint is made) or in response to a legal requirement to provide information.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and which provider has signed a legally enforceable agreement to keep the information confidential.
After a transaction, your private information (credit cards, etc.) is deleted and not stored on our servers.
Yes (cookies are small files that a site or its service provider transfers to your computers hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as those parties are required to sign legally enforceable agreements to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless we seek to protect the integrity of our site and welcome any feedback about these sites.
Policy primarily applies to online information
Access to your information
You are entitled to access the information we hold about you. Should you wish to access the information please send an email to firstname.lastname@example.org identifying who you are and the information you wish to access and we will provide copies of the information to you within 14 days.
Transfer of Information across national borders
We will not transfer your information across any national border without either satisfying ourselves that the country to which the information is transferred has laws providing equal protections for personal information as provided under the Privacy Act 1988 and appropriate enforcement mechanisms. If we cannot be satisfied the country has laws protecting your privacy which are equal to the Privacy Act 1988 as well as appropriate enforcement mechanisms, we will seek your consent to transferring the information before it is transferred and will advise you that we have not taken steps to ensure the overseas recipient does not breach the Australian Privacy Principles .
If you are unhappy with the way your information is collected stored, used or disclosed you can complain to us. The complaint needs to be in writing and needs to specifically identify the basis for the complaint and the action you wish taken. We will gather information to enable your complaint to be properly assessed. On completion of the assessment we will write to you within 28 days advising whether we accept the complaint or any part of it and indicating what action we are prepared to take to address your concerns. If you are dissatisfied with our assessment you can complain to the Office of the Australian Information Commissioner.
Terms and conditions
Please also visit our terms and conditions section establishing the use disclaimers and limitations of liability governing the use of our website at http//:www.positioned4purpose.com.au
This policy was last modified on 21/10/2017.